This policy is concerned with the protection of only your personal information. Personal information includes any data that can be used to identify you as an individual, including your name, income, personal opinion, interests, home contact information, identification numbers, user IDs, passwords, ethnic origin, and age. Under Canadian law, in a business context, personal information does not include the name, job title, business address, or business telephone number of any employee in an organization.
This policy describes the following practices:
- Collecting information
- Sharing your personal information
- Maintaining your personal information
NOTE: You.i software and services are not intended for children under the age of 13. We do not knowingly collect or maintain any personal information or non-personally-identifiable information from anyone under the age of 13, nor is any part of our website, software, or service directed to children under the age of 13. We will close any accounts used exclusively by such children and will remove and/or delete any personal information we believe was submitted by any child under the age of 13.
We collect information about you in the following ways:
As part of your registration and preference choices for You.i’s software and services
You.i offers the ability for you to provide your interests, likes and dislikes, and information respecting your third-party social networking accounts, blogs, twitters, tweets, and other messaging and update services so that You.i can direct video content and other information to your mobile device that is targeted to your interests and memberships. The amount and level of detail of the information you provide is completely up to you, so that you control the type of content that is sent to you by You.i.
Automatically by You.i’s software and services
You.i’s software and services contain features that automatically collect information from users, such as viewing times, usage statistics, and other tracking information. Although this information will not identify you personally, it nevertheless provides certain information about you, and we therefore treat it as personal information. Additionally, use of You.i’s website and/or software may result in the collection of technical information such as your computer’s IP address, operating system, browser name/version, the referring web page, requested page, date/time, and sometimes a “cookie” (which can be disabled using your browser preferences); such information is used to help us understand the overall usage pattern of our website and software.
As part of your use of You.i’s software and services
You have the ability to post information through You.i’s services, such as ratings or opinions on videos viewed or other comments and opinions. Please be advised that any personal information that you voluntarily post to any public forum or to any area where third parties may legally access it will NOT be considered confidential in any way, and You.i will not have any obligation to protect it in a secured system or to obtain your consent to its disclosure, as you will have made the decision to publicly post it. However, at your request, You.i will be happy to change it, remove it, or restrict access to it (subject to technical feasibility) to protect the integrity of the personal information.
You contact You.i directly
Customers and business partners often contact us directly. When you contact any You.i employee by telephone, e-mail, in person, or through our website, you will be asked to provide consent to the collection of personal information if your personal information will help us deliver the information, products, or services you require.
You respond to communications from You.i
From time to time, You.i may invite you to provide us with information for specific purposes. We may ask for this information through feedback features on our website or software; we may send e-mail inviting feedback or offering products and services; or we may ask you for information concerning support of our products or services. Your response to these communications may require you to submit personal information and opinions.
Your information is obtained through a third party
Occasionally, You.i will obtain information about you from third parties, such as mailing list providers, service providers, ISPs, or application or account providers. Third-party providers are responsible for obtaining consent for the release of personal information to us from those individuals identified on mailing lists, surveys, or through other collection methods.
Third-party collection of your information
Subject to any exceptions stated above in the collection of information section, should You.i collect any of your personal information, we will follow these practices regarding the distribution of that information.
Your personal information is always protected
You.i uses reasonable precautions to protect your personal information and store it securely. Access to your personal information is restricted to those personnel who need it, and You.i takes reasonable steps to prevent the unauthorized use or disclosure of your personal information.
You.i uses and discloses your personal information only if it helps us facilitate your needs, improve our products and services, meet legal and regulatory requirements, or—to the limited extent possible—manage our internal business operations. Additionally, if there are any disclosure or use restrictions in your consent to the collection of your personal information, You.i will abide by those restrictions (subject to the consent exceptions listed below).
You.i may combine your information with other information into an aggregate form, so your information no longer personally identifies you. We may then disclose the aggregate information to third parties, so they can obtain an overall picture of You.i’s products, services, customer sectors, and/or usage patterns.
We share your information only with your consent
You.i provides your information to third parties only for purposes to which you have consented, and we require such third parties to keep your information confidential.
In a few situations, You.i may be required to disclose your information without your prior consent. For example, You.i may disclose your information if we are required to do so by law or if we believe in good faith that such disclosure is necessary to:
- comply with law or legal process
- protect and defend our rights and property or the rights and property of a third party
- protect against misuse or unauthorized use of any of You.i’s products, software, services, or other proprietary materials
- protect the personal safety of any person
You.i will always try to provide you with prior notice of such disclosure; however, such notice may not always be possible or reasonable given the circumstances.
Additionally, the nature of the services provided requires the routine use of your information in the provision of the services. Your personal information will be used only to the limited extent necessary to provide the services that you have requested, and may include the following uses:
- to allow third-party suppliers, vendors, contractors, and other parties to provide products and services to us or to you or to otherwise act on our behalf (this may include, without limitation, our authorization of such third parties to e-mail our users regarding updates, surveys, and other inquiries regarding their experience with our software and service); and
- to allow for advertising and other audits and surveys to, among other things, validate the size and composition of the users of You.i’s services, and understand their experience with You.i software and service. This may require, among other things, disclosing your viewing history and/or disclosing records showing which advertisements were viewed by which users.
3. Maintaining your personal information
You.i has established the following practices regarding the maintenance of your personal information.
You can request access to your personal information at any time
If, for any reason, you wish to review your personal information that You.i has in its possession, you can contact our Privacy Officer, who will be pleased to provide you with all your personal information that You.i has on file.
You can request changes to your personal information at any time
Sometimes, it will be necessary for you to update your personal information that You.i has on file. For example, if you move or change credit cards, you must update your information to keep receiving the services provided by You.i.
If you wish to make any changes or corrections to your personal information, please contact our Privacy Officer, who will implement the changes. This will help us ensure that our records are always up-to-date.
You can opt out of communications at any time
Additionally, you always have the choice of whether or not you wish to receive information—such as video content or e-mail updates—from You.i. In some cases, you may opt out simply by changing the preferences in the software application through which You.i provides the services.
If you do choose to opt out of communications respecting products and services provided by You.i, you may not obtain all the benefits we could otherwise provide, such as updates or warnings. You.i will not have any liability to you for your loss of those benefits or any negative effects respecting your use of You.i products or services.
You can request that your personal information be destroyed at any time
A situation may arise where you desire to have all of your personal information that is contained in You.i records deleted or destroyed. If this is what you wish, please contact our Privacy Officer, who will take care of removing your personal information from all You.i’s records. However, there may be situations where we are obligated to retain one archival copy of your information to allow us to comply with laws or respond to legal processes. We will inform you of all such situations, and will use your retained personal information only to the limited extent necessary to comply with such laws or respond to legal processes.
2500 Solandt Road
Canada K2K 3G5
Attention: Privacy Officer